Privacy Policy
Last updated: October 1, 2024
This Privacy Policy explains how Snatch'd.app ("We", "Us", "Our") collects, uses, and discloses your personal information when you use our services ("Service"). It also informs you of your privacy rights and the legal protections in place to safeguard them.
Definitions
For the purposes of this Privacy Policy:
- Account: A unique account created for you to access our Service or parts of our Service.
- Company: Snatch'd.app, referred to as "We", "Us", or "Our" throughout this Policy.
- Cookies: Small files placed on your device (computer, mobile device, etc.) by a website to collect and store information.
- Device: Any device capable of accessing the Service, such as a computer, cellphone, or tablet.
- Personal Data: Information relating to an identifiable individual.
- Service: Refers to the Snatch'd.app website and browser extensions.
- Usage Data: Data collected automatically when using the Service, such as the duration of your interaction with a page.
- Website: Refers to Snatch'd.app, accessible from https://www.snatchd.app.
- You: Refers to the individual accessing or using the Service, or the legal entity represented by such an individual.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
When you use our Service, we collect personal information such as your name, email address, and contact details. This data is securely stored and used solely for making reservations on your behalf. We do not sell your personal information or use it for any other purposes.
Usage Data
We collect usage data automatically when you interact with the Service, such as the dates and times of your activities. This data is used to process reservations on your behalf and to improve the Service by providing insights into platform trends.
Tracking Technologies and Cookies
We use cookies and similar technologies to monitor activity on the Service and store relevant information. Cookies from resy.com are essential for us to provide the reservation functionality to you.
- Cookies: Small files placed on your device that help us track your usage and facilitate reservations. If you block cookies, the Service may not function properly.
How We Use Your Personal Data
We may use your personal data for the following purposes:
- To provide and maintain our Service: Including tracking your usage and monitoring performance.
- To manage your account: Providing access to account features and functionalities available to registered users.
- To fulfill contracts: Handling purchases, reservations, or other agreements you have made with Us.
- To communicate with you: Sending notifications about updates, security, and important Service-related information.
- To send promotional content: With your consent, we may send you offers and news related to our Service, unless you opt-out.
- To handle requests: Responding to your inquiries and managing any support requests.
Data Retention
We retain your personal data only as long as necessary to meet the purposes outlined in this Privacy Policy. We may retain it longer if required by law or for other legitimate reasons, such as resolving disputes or enforcing agreements. Usage data is generally kept for shorter periods unless needed to improve Service security or functionality.
Data Transfer
Your personal data may be transferred and stored on servers located outside of your jurisdiction, including to regions with different data protection laws. By providing your data, you consent to this transfer, and we take steps to ensure your data is treated securely and in accordance with this Privacy Policy.
Your Rights
Delete Your Personal Data
You have the right to request deletion of your personal data. You can manage or delete your personal information by accessing your account settings or contacting us directly.
Please note that we may retain certain data if required by law or for legitimate purposes.
Disclosure of Your Personal Data
Business Transactions
In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will notify you of such events and any change in the applicable privacy policy.
Legal Compliance
We may disclose your personal data if required by law or to respond to valid legal requests (e.g., court orders or government agencies).
We may also disclose your data to:
- Comply with legal obligations
- Protect the rights or property of the Company
- Investigate possible wrongdoing related to the Service
- Protect the safety of users or the public
- Defend against legal liability
Data Security
We use commercially acceptable methods to secure your personal data, but no system is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Children's Privacy
The Service is not intended for individuals under 13 years old. We do not knowingly collect personal information from anyone under 13. If we become aware that we have collected data from a child without parental consent, we will delete the information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last updated" date. We will notify you of significant changes by email or through a prominent notice on the Service.
Contact Us
For any questions about this Privacy Policy, please contact us at:
- Email: info@snatchd.app